Choosing the Right Ops Partner

When you realize operations are holding your business back, you have a few options. You can keep patching things together internally, but that often creates burnout and inefficiency as your team grows. You can hire a large firm, but they’ll likely give you an expensive, cookie-cutter framework. Or you can bring in a fractional operator, whose impact depends heavily on their personal style and bandwidth.

My approach is designed to balance systems with people — giving you the clarity you need in operations and the confidence to grow sustainably. The table below shows how Shannon Hill Operations Strategy is different: structured, human-centered, and designed to turn reactive operations into a clear foundation for growth.